IAM systems and gamification: secure training through play

What is gamification and why it enhances e-learning for IAM systems

Gamification is the application in the corporate environment of dynamics typical of games, with the aim of increasing motivation and engagement in employee training. This strategy, when integrated into traditional e-learning paths, makes learning more dynamic and effective, encouraging greater participation and facilitating the retention of information.

In the field of Identity and Access Management (IAM), most data breaches are attributable to improper behaviors or human errors. For this reason, training staff on good cybersecurity practices through interactive and engaging methods helps strengthen the company’s security culture. It also makes it possible to significantly reduce risks related to compromised identities or unauthorized access.

Passwords and MFA: phishing simulations for safer authentication

Credential theft resulting from phishing attacks constitutes one of the main causes of cybersecurity breaches. Identity and Access Management (IAM) systems help mitigate this risk by ensuring that each user has only the strictly necessary permissions and by integrating advanced tools such as multi-factor authentication (MFA). The use of gamification can further strengthen these measures through simulated phishing exercises.

These simulations, conducted via e-learning platforms, serve to measure employees’ ability to identify them. Correctly reporting an attempt allows users to accumulate points, earn badges or rewards, making training an engaging experience and encouraging proactive security behaviors.

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Gamification in the onboarding of new employees

Onboarding is the phase in which a new employee comes into contact with company processes for the first time. Integrating elements of gamification in this phase makes the experience more engaging and interactive, facilitating the learning of company culture, products, and internal processes.

This approach not only reduces training time but also proves to be an effective tool to quickly identify candidates with skills, attitude, and problem-solving abilities aligned with the company’s needs.

Metrics for gamified IAM e-learning

To ensure the effectiveness of an IAM training path based on gamification, it is important to monitor specific performance metrics, including

  • Points: awarded upon completion of activities and tests, with higher scores for those of greater strategic importance.
  • Badges and certificates: recognize acquired skills or compliance with requirements, often with expiration dates to encourage training renewal.
  • Leaderboards and progress bars: promote healthy competition, stimulating continuous improvement among participants and motivating users to complete courses.

Yookey and corporate gamification

Yookey is an Identity and Access Management (IAM) solution based on Keycloak, which allows companies to centrally manage user authentication and authorization, facilitating secure access to applications through features such as Single Sign-On (SSO) and Multi-Factor Authentication (MFA).

The integration between Yookey and Skillbay, E-time’s e-learning platform, offers a complete ecosystem for secure access management and corporate training. Skillbay, designed to develop and monitor employee skills, incorporates gamification elements to make training engaging and stimulating, thereby improving security and competencies within the organization.

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